we are troy.

we are <em>troy.</em>

Our mission

We founded troy in order to reinvent debt collection. We are convinced that we can turn debt collection into a positive experience – for all those customers who have defaulted through oversight or through no fault of their own. We understand that customers are not only debtors but also still customers. And our clients have invested a lot of money to acquire these customers. That is why we treat customers in the same way they were treated during the early stages of the customer life cycle: as valuable assets!

Our mission

Our DNA

While customer-friendliness is one of our main values, at our core we are a fintech – a technology company. At our company, excellent (full-stack) developers work hand in hand with first-class industry specialists to create the debt collection world of the future! With agile methods and on the basis of “fast-learning” principles, with a solid security mindset and a digital factory approach, we develop the troy platform that we use to provide a top notch service for our clients. 

Our DNA

Compliance at troy

As a legal service provider, there are no compromises when it comes to compliance with laws and industry standards, from the duty to mitigate to the General Data Protection Regulation rules. We therefore rely on highly qualified staff, certified IT systems, advice from renowned legal firms and quality assurance provided by an external data protection officer with a legal background. You are welcome to form your own opinion of our compliance level at any time within the scope of your contractually assured auditing rights.

Compliance at troy

The founders

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Philip Rürup and Till Völzke founded troy in 2017.
Philip can look back on more than sixteen years of senior management and business development experience gained in various major companies as well as start-ups in the data management, dialogue marketing and financial services industries. Before troy, he already co-founded YES.com, for example; he held the position of CEO of Deutsche Post Adress GmbH & Co. KG (a Bertelsmann & DPDHL joint venture) and he was a member of the management board of AZ Direct (arvato, Bertelsmann).
Till is an expert for debt collection processes with sixteen years of experience in senior management positions in the debt collection industry. Before he founded troy, he was the sole CEO of Prodefacto Forderungsmanagement GmbH from 2006 onwards. In the course of his career, he also held senior management positions in companies such as the EOS Group, SRM-Inkasso GmbH, Bremer Factoring and Inkassokontor.

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Our investors

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We enjoy the support of wonderful, competent and financially sound investors.
One of troy’s lead investors is the public-private partnership High-Tech Gründerfonds, which Germany’s Federal Ministry for Economic Affairs and Energy also contributes funds to and which has already supported 500 start-ups since its launch in 2005.
troy’s second lead investor is the experienced serial company founder Hans-Jürgen Even with his Founder Catalyst 3E Capital Group.
Other investors are business angels from the world of fintech, including Tamaz Georgadze, Frank Freund and Michael Stephan (all Raisin / Weltsparen) as well as Gamal Moukabary and Andreas Bermig (both Bonify).

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join the team

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We are always looking for people interested in fulfilling our mission together with us.
What you should know about us:
At troy, we demonstrate values that define us. Striving for being a better partner to our clients than our competitors, as well as an unconditionally friendly approach to the debt collection process are our core values. We cooperate with each other in a way that demonstrates strength-orientation, openness and transparency. We view mistakes as learning opportunities and pursue our aims consistently. We want to enjoy our work, promote an entrepreneurial spirit, demonstrate efficiency and be creative.
If you like the idea of working in such an environment, please contact us. Even if we do not have a current vacancy advertised. As a growing company, we welcome everyone who shares our convictions.

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