we are troy.

we are <em>troy.</em>

Our mission

We founded troy in order to reinvent debt collection. We are convinced that we can turn debt collection into a positive experience for all those customers who have fallen into arrears through no fault of their own. Since our clients spend thousands to acquire these customers, retaining them is a key goal in our debt collection process. That’s why we treat customers the same way you’ve treated them: as valuable assets!

Our mission

Our DNA

While customer-friendliness is one of our main values, at our core we are a fintech – a technology company. At our company, our top-notch full-stack developers work with first-class industry specialists to create the debt collection world of the future! With agile methods and “fast-learning” principles, alongside a solid security mindset and a digital factory approach, we developed the troy platform that we use to provide next-level service to our clients.

Our DNA

Compliance at troy

As a legal services provider, there are no compromises when it comes to compliance with laws and industry standards, from the duty to mitigate to the General Data Protection Regulation rules. We therefore rely on highly qualified staff, certified IT systems, advice from renowned legal firms, and quality assurance provided by an external data protection officer with a legal background. You are welcome to form your own opinion of our compliance level at any time within the scope of your contractually assured auditing rights.

Compliance at troy

The founders

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Philip Rürup and Till Völzke founded troy in 2017.
Philip has more than sixteen years experience in senior management and business development gained from various major companies as well as start-ups in the data management, dialogue marketing, and financial services industries. Before troy, he co-founded YES.com and held the position of CEO of Deutsche Post Adress GmbH & Co. KG (a Bertelsmann & DPDHL joint venture.) Phillip was also a member of the management board at AZ Direct (arvato, Bertelsmann).

Till is an expert in debt collection processes with over sixteen years experience in senior management positions in the debt collection industry. Before founding troy, Till was the sole CEO of Prodefacto Forderungsmanagement GmbH, from 2006 onwards. In the course of his career, he has also held senior management positions in companies such as the EOS Group, SRM-Inkasso GmbH, Bremer Factoring and Inkassokontor.

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Our investors

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We enjoy the support of wonderful, competent, and financially sound investors.
One of troy’s lead investors is the public-private partnership High-Tech Gründerfonds, which Germany’s Federal Ministry for Economic Affairs and Energy also contributes funds to, and which has already supported over 500 start-ups since its launch in 2005.
troy’s second lead investor is the experienced serial company founder Hans-Jürgen Even via his Founder Catalyst 3E Capital Group.
Other investors are business angels from the world of fintech, including Tamaz Georgadze, Frank Freund and Michael Stephan (all Raisin / Weltsparen), as well as Gamal Moukabary and Andreas Bermig (both Bonify).

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join our team

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We are always looking for people interested in helping us fulfill our mission.

What you should know about us:

At troy, we demonstrate values that define us. We strive to be better partners with our clients, as well as taking an unconditionally friendly approach to the debt collection process.. We cooperate with each other in a way that focuses on individual strengths, openness and transparency. We view mistakes as learning opportunities and pursue our aims consistently. We love what we do, promote an entrepreneurial spirit, demonstrate efficiency, and always stay creative.

If you like the idea of working in such an environment, please contact us, even if we do not have a current vacancy advertised. As a growing company, we welcome everyone who shares our convictions.

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