We founded troy in order to reinvent debt collection. We are convinced that we can turn debt collection into a positive experience – for all those customers who have defaulted through oversight or through no fault of their own. We understand that customers are not only debtors but also still customers. And our clients have invested a lot of money to acquire these customers. That is why we treat customers in the same way they were treated during the early stages of the customer life cycle: as valuable assets!
While customer-friendliness is one of our main values, at our core we are a fintech – a technology company. At our company, excellent (full-stack) developers work hand in hand with first-class industry specialists to create the debt collection world of the future! With agile methods and on the basis of “fast-learning” principles, with a solid security mindset and a digital factory approach, we develop the troy platform that we use to provide a top notch service for our clients.
Compliance at troy
As a legal service provider, there are no compromises when it comes to compliance with laws and industry standards, from the duty to mitigate to the General Data Protection Regulation rules. We therefore rely on highly qualified staff, certified IT systems, advice from renowned legal firms and quality assurance provided by an external data protection officer with a legal background. You are welcome to form your own opinion of our compliance level at any time within the scope of your contractually assured auditing rights.